EOY Survey

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Caregiver Type

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Link Homecare End of Year Survey

👋 Welcome to the Link Homecare Caregiver survey. Please take a few minutes to answer some questions about your experiences as a caregivers and be one of 3 winners to win $250!🤑

Your response will help Link Homecare understand how to best support the needs of our caregivers and patients.

Are you ready?

Please try accessing the link again. If you believe this is an error or you should have access, reach out to us at (718) 843-1333 for assistance.

How did you first learn about Link Homecare?*

Referral by doctor/caseworker

Referral by friend/family member

Referred by colleague

Field marketing (outdoor booth, table, convention, etc.)

Online research

Social media

Other

I don’t remember

Other*

How satisfied are you with Link Homecare?*

Highly Satisfied	Satisfied	Neutral	Dissatisfied	Highly Dissatisfied

Are you aware of the upcoming changes to CDPAP regulations in New York state?*

Yes

Unsure

A note about new CDPAP regulations

New regulations are being introduced in New York state that will require all CDPAP caregivers to work under a single agency. This change may result in delays, backlogs, or other challenges during the transfer process.

At Link Homecare, we’re committed to helping you navigate this transition and want to offer you a solution to stay with our agency instead of being forced to transfer. We’re here to support you through this change.

In the following questions we seek to learn how to best support you during this time period.

Are you certified as a PCA (Personal Care Assistant)?*

Yes

Unsure

If given the opportunity, would you be interested in training to become a PCA in order to stay with Link Homecare?*

Very likely

Somewhat likely

Not likely at all

Unsure

Transitioning to a PCA might require some in-person training and testing. If you were to make this choice, would you be able to attend up to 40 hours of training at a location near where you live?*

Yes

Unsure

If in-person training is required, would you be able to attend a training location near where you live?*

Yes

Unsure

A PCA certification would allow you to take on more patients outside of friends and family. Is that flexibility valuable to you?*

Yes

Unsure

How do you feel about the Link Connect chat feature?*

I use it regularly and find it helpful

I use it but don’t have strong feelings about it

I use it but don’t find it helpful

I rarely or never use it

How do you feel about the Link Homecare App?*

It’s easy to use and very helpful

It’s okay but could be improved

I find it a bit difficult to use

I don’t like using it

How strongly do you believe the following statements?

Link Homecare does a great job at placing caregivers with patients.*

Very strongly

Somewhat strongly

Not strongly at all

I gain knowledge and skills from in-service training.*

Very strongly

Somewhat strongly

Not strongly at all

How often do you complete your in-service training on time?*

All the time

Most of the time

Sometimes

Rarely

Never

Which department at Link Homecare do you most communicate with?*

Coordination

Payroll

Human Resources

Clinical

None of the above

Which office do you primarily visit?*

Queens – Ozone Park

Bronx

Brooklyn

Far Rockaway

Staten Island

None of the above

What do you typically wear when providing care to clients?*

I wear an ID and a uniform

I wear an ID

I wear a uniform

None of the above

How many agencies are you currently employed at?*

I only work at Link Homecare

I work at Link Homecare and 1 other agency

I work at Link Homecare and 2 or more other agencies

What is your preferred way to receive communications and updates from Link Homecare?*

Text Message

Phone call

Postal mail

How often do you read our text messages?*

Always

Sometimes

Rarely

Never

How likely are you to recommend Link Homecare to a friend or colleague?*

Very Likely	Likely	Neutral	Unlikely	Very Unlikely

How confident are you that Link Homecare is committed to your success as a caregiver?*

Very confident

Somewhat confident

Not confident

How often do you reach out to your coordinator for assistance?*

Very frequently

Somewhat frequently

Rarely

Never or almost never

How would you describe your satisfaction with your coordinator's accessibility and ease of communication?*

Very Satisfied

Satisfied

Unsatisfied

To what extent does your coordinator assist you with your needs?*

They go above and beyond to meet my needs

They do their job well and provide the help I expect

They are somewhat helpful but could improve

They are not very helpful

What resources do you wish were available to you as a caregiver? Select all that apply*

Opportunities for career advancement

Emotional and mental health support

Recognition and appreciation for my work

Clear and accessible information about pay, benefits, and regulations

Other

None of the above

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Resources MSPL

Other Resources*

Is there anything that Link Homecare could provide that would help your client?*

Are there any additional feedback, comments, or suggestions you would like to share with us?*

Do you follow us on social media?*

Yes

Unsure

Let’s connect! Please add us to your social network

EOY Survey

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